Send and receive messages
Connect customer messages with your business systems and workflows, enabling your team to respond and follow up.
WHATSAPP BUSINESS API INTEGRATION
Better conversations, connected to your business.
Smallution Limited helps businesses integrate the WhatsApp Business Platform with their systems, so teams can manage customer conversations and connect messaging to their workflows.
A CONNECTED WORKFLOW✳
Incoming message
Hi, can I check my order status?
Business reply
Of course. Let me check that for you.
MESSAGE STATUSDelivered
WHAT WE HELP YOU DO
Messaging that fits the way you work.
From implementation to ongoing support, we help connect WhatsApp to the tools and processes your business already uses.
Manage message templates
Help create, submit and manage WhatsApp message templates for approved business-initiated communications.
Track message status
Use platform status updates to track messages as they are sent, delivered or read, where available.
Integrate your workflows
Connect messaging with your existing tools, such as customer records, support processes or notifications, based on your requirements.
GETTING STARTED
Your business stays in control.
We work with you to set up the integration using your business's WhatsApp assets and the permissions needed for the agreed service.
Discuss your needs
Tell us about your use case, systems and the customer messaging experience you want to build.
Authorise access
Your business authorises the required access to its Meta business portfolio and WhatsApp Business Account through the applicable Meta onboarding or permission flow.
Connect and launch
We configure and test the integration with you. Your business manages its customer opt-ins and messaging in accordance with applicable WhatsApp policies.
Access is limited to the permissions needed for the agreed integration. Your business remains responsible for its WhatsApp account, customer consent and message content.
LET’S CONNECT
Ready to bring your conversations together?
Tell Smallution Limited what you’re building and we’ll explore the right integration for your business.
Contact SmallutionWhatsApp is a trademark of WhatsApp LLC. Smallution Limited is an independent service provider.